A Lead Business Systems Analyst (Lead BSA) is a senior-level professional who plays a key role in managing and overseeing the business analysis process within an organization. Their responsibilities go beyond those of a regular Business Systems Analyst (BSA) and often include team leadership and strategic planning. Here’s an overview of the duties, salary, job outlook, and more for Lead Business Systems Analysts:
HR Manager
We are seeking a skilled and dedicated Customer Support Engineer to join our team in the Solar Energy industry. As a Customer Support Engineer, you will be responsible for providing technical assistance and support to our customers, ensuring their satisfaction and resolving any issues they may encounter. The position requires excellent communication skills, a strong technical background, and the ability to work night shifts to support our US customers. The role involves troubleshooting, handling customer inquiries through various channels, coordinating with internal teams, and documenting all activities in our CRM/Help Desk software platform.