Roles & Responsibilities:

• Assist in formulating policies, processes, agency recruitment, and initiation of awareness campaigns.
• Conduct thorough verifications of Income, Banking, KYC, and CPV reports to ensure accuracy.
• Take charge of document verification (both online and offline), random asset audits, agency evaluations, and customer background checks.
• Oversee comprehensive investigations of fraud complaints, coordinating closely with the field team for necessary follow-up actions.
• Aid the field team in lodging police complaints/FIRs against fraud perpetrators.
• Ensure swift and effective actions are taken to investigate all instances of fraud, establishing a strong deterrent presence in the market.
• Monitor and manage fraud-related processes to ensure efficiency and optimal management.
• Enhance preventive measures to minimize instances of reputation-damaging fraud complaints.
• Generate accurate and timely fraud reports, both internally and externally (such as FMR).
• Skillfully onboard vendors and evaluate their performance over time.
• Oversee regulatory reporting and manage secured product fraud-related activities nationwide.

Requirements:

• A minimum of 10 years' experience within the Fraud Control Unit of an NBFC/Bank.
• Profound understanding of Fraud Risk, particularly in secured lending, including Micro LAP, K-12, and HFS Business.
• Familiarity with property-related matters would be an added advantage.
• Comprehensive grasp of the regulatory framework concerning Fraud Management.

Job summary

• Function: - Finance
• Sub Sector: – Senior Manager - Fraud Control Unit - NBFC
• Location: – Gurgaon
• Job Type: – Full Time, Permanent

#Fraud Analysis #Banking Operations #Banking