Regional Manager - Operations & Business Development - Infrastructure Firm (13-16 yrs)

#General Management #Administration #Sales #Operations

Regional Manager - Operations & BD - Infrastructure Firm

Job Purpose:

• Drive Man-guarding Business Development for South Vertical as per AOP plan & Strategy
• Retention of existing Clients
• Negotiation with the clients for renewal of Agreements and its timely renewal
• Responsible & in-charge of South Region for Operations & Man-guarding Business
• Manage Administration and Operations of Multiple Units with little supervision

Job Responsibilities:

1. Regional Operations and Man guarding

• Supervise and monitor Security operations of all Units in the Region - Adherence to SOP
• Audit / Inspection of the units - No. of Deviations
• Enhancement of Operational Excellence
• Educating Unit Officers on Client requirement and Ensure requirements are met - Regular meetings
• Addressing concerns raised by Clients - Timelines
• Ensure deployment as per Plan
• Implementation of SOPs - % adherence
• Monitoring Daily Situation Report & Corrective / preventive actions - corrective / preventive actions

2. Client Relation Management:

• Regular Meeting with Clients
• Close and perfect co-ordination and liaison with the customers
• Fulfilling their security requirements
• Feedback from the customers and improvement upon the concerns raised

3. Drive Client Invoicing process:

• Ensure Invoices are raised on time
• Ensure arrear invoices based on Minimum wage revision of State - Timelines
• Ensure no deductions from client as penalty / damages

4. Receivables Management:

• Ensure receivables as per contractual terms

5. Man Management:

• Regular Staff meeting
• Administration, Welfare and logistics of the unit personnel
• Discipline and upkeep of the morale of all the personnel
• To address the grievances raised by the men
• Employee satisfaction Score

6. Financials:

• P & L responsibility as per AOP for Man guarding Vertical.
• Monitoring, Follow up and Realization of Receivables from the clients as per Contractual terms

6. Education & Qualification:

• 13+ years of experience in Operations, administration, finance, personnel Management
• Experience in Man-guarding BD Competency, Management of Multiple Unit & Multiple Stakeholder Management

Skills

Administration Sales Operations Management